At LIVING we understand our clients’ needs and aim to surpass their expectations every step of the way.

We provide stress-free management of your investment property and understand the importance of strong communication to put your mind at ease.

As your property manager Living provides you with the following things:

  • Advertise your property
  • Find suitable tenants
  • Manage the paperwork – lease agreements, inspection lists, accounts
  • Manage the tenancy on a day-to-day basis
  • Deal with any problems – unpaid rent, organising repairs
  • Conduct regular inspections at the property
  • Manage monies received from tenants – bonds, rent, water charges etc.

What is a property condition report?

This is a report compiled by the property manager at the commencement of a tenancy prior to your tenant moving into the property. This is done at the commencement of the tenancy to outline the condition of the property and is also used when the tenant vacates to ensure that the property is left in the same condition. Once the tenant has returned their keys the condition report will be done immediately so that any items that need to be rectified by the tenant are identified and the tenant has the opportunity to rectify them.

What is a Routine Inspection?

Routine inspections are conducted once your new tenant has taken possession of the property and these are done every three months. We take these very seriously as it is essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that maybe required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, our property manager will contact you to discuss items noted on the report.

What happens when a tenant stops paying rent?

When a tenant falls behind in their rental payments they will be personally contacted by their property management, giving them 24 hours to rectify the arrears. If this is not done they will be issued with a notice of breach advising them that they are behind and requesting that they pay their rent immediately.

If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.

How do tenants pay their rent?

Tenants have several options to pay their rent, leaving no excuse for late payments.

  • By money order
  • Internet Banking through their chosen financial institution
  • Direct debit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer.

When does the rent money get paid into my account?

At the end of every month all monies are paid to you by way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.